How your personal data is collected, stored, and kept secure — we are committed to being fully transparent about all of it. 9vd believes privacy is a fundamental right.
A quick overview of the key pillars of our Privacy Policy
All data on the 9vd platform is protected with 256-bit SSL encryption. Security is enforced at every stage of data transmission to ensure no third party can access your information.
Your personal data is stored on secure servers and can only be accessed by authorized personnel when necessary. We conduct regular security audits to prevent any data breaches.
9vd never sells your personal data to third parties. Except where legally required, your information is never shared with any external entity — that is our commitment.
You have full control over your own data. At any time, you can view, correct, or request deletion of your information. We process such requests promptly.
We are fully transparent about which cookies we use and why. You have the option to disable non-essential cookies. We only use cookies that are necessary to improve our services.
9vd strictly does not collect data from individuals under 18. If any minor's data is found in our system, it is immediately deleted and the associated account is closed.
To register and provide services on the 9vd platform, we need to collect certain personal data. We only collect information that is genuinely necessary for delivering our services. Collecting unnecessary or excessive data goes against our policy.
9vd uses your data exclusively for specific, legitimate purposes. Your information is never used for vague or undefined reasons. Below, we explain in detail why and how we use your data.
| Data Type | Purpose of Use | Legal Basis |
|---|---|---|
| Identity Information | Account Verification & KYC Process | Legal Obligation |
| Contact Information | Providing support and sending important notifications | Contractual Necessity |
| Financial Information | Deposit & Withdrawal Processing | Contractual Necessity |
| Gaming Data | Service Improvement & Fraud Prevention | Legitimate Interest |
| Technical Data | Security Assurance & System Improvement | Legitimate Interest |
Where applicable, your consent is obtained before your data is used. For marketing communications, you may withdraw your consent at any time.
9vd does not generally share your personal data with third parties. However, in certain limited circumstances, sharing a minimal amount of information may be necessary.
All third parties with whom data is shared are contractually obligated to comply with 9vd's privacy standards. They may only use the data provided for the specified purpose.
Cookies are small text files stored in your browser. 9vd uses cookies to enhance your experience on the platform and to keep the system secure.
9vd employs industry-leading technology and practices to keep your data secure. For us, security is an ongoing commitment — not a one-time task.
9vd believes every user owns their own data. Accordingly, we provide you with the following rights.
You have the right to request a complete copy of all the data we hold about you.
If any of your information is incorrect or incomplete, you may request a correction.
Under certain circumstances, you may request the deletion of your personal data.
You have the right to object to the processing of your personal data for specific purposes.
In certain circumstances, you may request that the processing of your data be temporarily restricted.
You may request to download your data in a readable format or have it transferred elsewhere.
To exercise any of these rights, please contact our support team. We typically process your request within 30 business days.
9vd retains your data only for as long as necessary or legally required. Once that purpose is fulfilled, your data is securely deleted or anonymized.
| Data Type | Retention Period |
|---|---|
| Account Information | For the lifetime of the account + 5 years after closure |
| Transaction Records | 7 years as required by law |
| KYC Documents | 5 years after account closure |
| Cookie Data | At the end of the session or after a maximum of 1 year |
| Support conversations | 2 years after the issue is resolved |
| Marketing Communication Data | Deleted immediately upon withdrawal of consent |
The 9vd platform may reference third-party services such as payment gateways or game providers. These services have their own privacy policies, which are separate from ours.
9vd is not responsible for the privacy practices of third parties. That said, we only work with partners who uphold high data protection standards and meet our security requirements.
9vd is an adult gaming platform. We strictly do not collect data from or provide services to anyone under the age of 18.
If you believe a minor is using our platform, please notify our support team immediately. We will take prompt action.
9vd may update this Privacy Policy from time to time. Changes may occur due to service improvements, legal updates, or technological advancements.
For any privacy questions, concerns, or complaints, please reach out to our dedicated Privacy Team. We take all requests seriously.
For privacy-related requests:
[email protected]
General requests: 7 business days
Urgent Matters: Within 48 Hours
Answers to Frequently Asked Questions
Enjoy gaming on a platform you can fully trust with your data. Register now for a safe, responsible gaming experience.