Terms and Conditions

Use of 9vd Terms and Conditions

Please read these Terms and Conditions carefully before using the 9vd platform. They form a legally binding agreement between you and us. By using the platform, you agree to all of the terms set out here.

Last Updated: January 2026

Key Terms

A quick overview of the 6 key topics

Account Register

You must be at least 18 years old to register on 9vd. Only one account per person is allowed. Providing false information may result in account closure.

Bonuses & Offers

All bonus offers come with specific wagering conditions. Bonus funds cannot be withdrawn directly — they become withdrawable only after the required turnover has been completed.

Payments & Withdrawals

Deposits are credited instantly. Withdrawals are typically processed within 30 minutes to 24 hours. Large withdrawals may be held pending identity verification.

Prohibited Activities

Fraud, bot usage, multiple accounts, and bonus abuse are strictly prohibited on the platform. Violations will result in permanent account closure.

Data Protection

Your personal information is kept fully secure. All data is stored in compliance with SSL encryption and international security standards.

Dispute Resolution

If a dispute arises, please contact our customer support team first. If it remains unresolved within 72 hours, a formal complaint may be submitted.

Summary of Terms

Key terms at a glance

Subject Description Status
Minimum Age Only individuals aged 18 or above are eligible to register an account Mandatory
Multiple Accounts Only one account per person is permitted Prohibited
Minimum Deposit Deposits start from BDT 100 Approved
Withdrawal Timeframe 30 minutes for VIP members, up to 24 hours for standard members Applicable
Bonus Abuse Claiming bonuses across multiple accounts or using false information to obtain bonuses Prohibited
KYC Verification Identity verification may be required before processing large withdrawals Mandatory
Bots & Automation Using bots, scripts, or automated software in games Prohibited
Account Sharing Allowing another person to use your account Prohibited
1

General Terms & Conditions

By using 9vd.pro and all associated services, you confirm that you have fully read, understood, and agreed to these Terms and Conditions. These terms constitute a legally binding agreement between you and 9vd.

9vd reserves the right to modify, amend, or update these Terms and Conditions at any time. Changes take effect as soon as they are published on the website. Continued use of the platform constitutes acceptance of the updated terms.

These Terms and Conditions apply in Bangladesh. It is entirely your responsibility to ensure that online gaming is legal under the local laws and regulations of your jurisdiction.

By using 9vd's services, you also confirm that you are not accessing the platform from a restricted country or region, and that online gaming is legally permitted in your jurisdiction.

2

Account Registration & Management

To register on 9vd, you must provide accurate and complete information. All details submitted at registration must be truthful and belong to you personally.

Registration Terms:

  • Each individual may operate only one account
  • Opening multiple accounts using the same device, IP address, or payment method is prohibited
  • The name and details on your account must match those on your payment method
  • Use a strong password to keep your account secure
  • Do not share your account credentials with anyone
If you notice any suspicious activity on your account, contact our support team immediately. 9vd is not liable for losses resulting from stolen passwords.

9vd reserves the right to verify any account at any time and without reason. Failure to submit the required documents may result in the account being temporarily suspended.

3

Age Verification & Minor Protection

You must be at least 18 years old to register an account and play on 9vd. This is one of our most important requirements and will not be waived under any circumstances.

By registering, you confirm that you are at least 18 years of age. If it is later found that an underage person operated the account, the account will be immediately closed and all deposited funds will be forfeited.

It is the sole responsibility of parents and guardians to prevent minors from accessing gaming content. Please use parental controls to ensure children and underage family members cannot access 9vd.
4

Deposit & Payment Policy

9vd supports deposits via Mobile Banking, Nagad, Rocket, and all major mobile banking services in Bangladesh. Deposits are typically credited to your account instantly.

Deposit Terms:

  • Minimum deposit amount: BDT 100
  • Deposits must be made only through a payment method registered in your own name
  • Depositing via third-party payment methods is strictly prohibited
  • If you experience any issues during the deposit process, contact support immediately
  • Deposits are non-refundable once processed, unless a technical error is proven

9vd monitors all deposits in real time. If any suspicious or unusual deposit activity is detected, 9vd reserves the right to freeze or cancel the transaction.

5

Withdrawal Policy

9vd is committed to ensuring fast and secure withdrawals. However, certain conditions must be met before a withdrawal can be processed.

Withdrawal Conditions:

  • Withdrawals can only be made to the same payment method used for the deposit
  • KYC verification may be required before a withdrawal can be processed
  • Minimum withdrawal amount: BDT 500
  • VIP members enjoy priority fast-track withdrawal processing
  • The required wagering must be completed before bonus funds can be withdrawn
  • Withdrawals may be held and reported to the authorities if money laundering is suspected
Withdrawal requests are processed within 30 minutes to 24 hours on business days. Minor delays may occur on bank holidays.
6

Bonus & Promotion Terms

9vd offers a variety of bonuses and promotional offers. Each bonus comes with specific terms and conditions that must be followed.

General Bonus Terms:

  • Each bonus comes with its own wagering requirement (typically 10x to 30x)
  • Bonuses must be claimed within a set time frame — they will be forfeited once expired
  • Claiming bonuses on multiple accounts will be treated as bonus abuse
  • The welcome bonus is available to each new member one time only
  • Some games do not count toward bonus wagering requirements
  • Cashback bonuses are generally available for direct withdrawal

9vd reserves the right to modify, cancel, or suspend any bonus offer at any time without prior notice. If bonus abuse is established, the bonus and any associated winnings will be forfeited.

7

Gaming Rules

All games on 9vd operate using internationally certified RNG (Random Number Generator) technology. Every game outcome is completely random and never predetermined.

  • Each game has its own RTP (Return to Player) percentage, which can be found in the game lobby
  • If a game is interrupted mid-round due to a technical issue, 9vd reserves the right to cancel that round and refund the bet
  • In Live Casino games, the dealer's decision is final and applies equally to all players
  • 9vd is not liable for any losses resulting from internet disconnection during a game session
  • If a technical error is detected in a game, the results of that session may be voided
All 9vd games are regularly audited by independent third-party organizations, ensuring fairness and impartiality across the platform.
8

Prohibited Activities

The following activities are strictly prohibited on the 9vd platform. Violations may result in permanent account closure and forfeiture of all deposited funds.

Strictly Prohibited Activities:

  • Creating or operating multiple accounts
  • Playing games using bots, scripts, or automated software
  • Exploiting any system vulnerabilities or technical errors
  • Engaging in money laundering or any illegal financial activity
  • Harassing, threatening, or disturbing other members on the platform
  • Opening an account using a false identity or another person's information
  • Bonus Abuse or System Manipulation
  • Filing a chargeback against 9vd when the transaction was legitimate
If evidence of prohibited activity is found, 9vd reserves the right to take legal action and report the matter to the relevant authorities.
9

Account Suspension & Closure

9vd reserves the right to temporarily or permanently suspend any account under the following circumstances.

  • If evidence of a terms violation is found
  • If suspicious activity is detected on your account
  • Failure to respond to a KYC verification request
  • Upon order from a court or government authority
  • If an account has been inactive for an extended period (over 12 months)

Members may also close their account at any time by contacting our support team. Before the account is closed, members will be given the opportunity to withdraw any valid remaining balance.

10

Responsible Gaming

9vd believes gaming should be a form of entertainment, not a source of income. We encourage all members to play responsibly.

  • Set daily or weekly deposit limits
  • Never play beyond the funds you have set aside for entertainment
  • Approach gaming with a plan, not based on emotions
  • Never play with borrowed money or funds set aside for bills
  • Take a voluntary break if you notice signs of gaming addiction

Any member wishing to use the self-exclusion feature should contact our support team. We can temporarily suspend your account for a specified period.

11

Privacy & Data Protection

9vd takes your personal data privacy seriously. We comply with international data protection standards and secure all information using SSL encryption.

  • Your personal data will never be sold to third parties
  • Your information will not be shared with anyone except where required by law
  • Documents collected for account verification will be stored securely
  • Please read our Privacy Policy for full details
For more details, visit our Privacy Policy View page.
12

Terms Updates & Validity

9vd reserves the right to update these Terms and Conditions at any time. When changes are made, a notice will be posted on the website along with the date of the update.

Continued use of the platform after updated terms are published will be considered automatic acceptance of the new terms. If you do not agree to the new terms, please request account closure.

If any part of these Terms and Conditions is found to be unenforceable, all remaining provisions will continue to apply in full. In any dispute relating to these terms, the decision of 9vd shall be considered final.

FAQ

Answers to the most frequently asked questions about terms & conditions

You must be at least 18 years old to register an account and play on 9vd. This is our strictest requirement and will not be waived under any circumstances. Any account found to be operated by a minor will be permanently closed.

Wagering requirement means you must place a specified amount in bets before withdrawing bonus funds. For example, a BDT 100 bonus with a 10x wagering requirement means you must wager a total of BDT 1,000 before the bonus becomes withdrawable. This information is clearly stated on every bonus offer.

If your withdrawal is stuck, contact our 24/7 live chat support first. In most cases, delays are caused by incomplete KYC verification or a mismatch in payment details. Submitting the required documents will usually resolve the issue quickly.

No, 9vd does not share or sell your personal data to any third party unless required by law. All information is securely stored using SSL encryption. Please read our Privacy Policy for full details.

Yes, any changes to the terms and conditions will be announced publicly on the website, with the updated date shown at the top of the page. For significant changes, registered members may also be notified via email or message.

You may request to close your account at any time by contacting us via live chat or support. You will be given the opportunity to withdraw your valid balance before the account is closed.

Start now — all terms apply

Done reading the 9vd Terms and Conditions? Go ahead and register now to start enjoying a safe gaming experience.

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